While common font types are typically not an issue, there are instances, especially with less common font types, that our system will not support that type natively. To ensure your documents generated from office document templates maintain their original font formatting, we recommend you embed your font-type into the office document.
- Open Your Template
Ensure you have the most recent copy of your office document template. If necessary, download it from “Manage File” tab of your your document template in DocuMerge. With your most recent copy, open in in your Microsoft Office application.
- Enable Font Embedding
Windows: File > Options > Save > Embed fonts in the file
Mac: Preferences > Save > Embed fonts in the file
For more information and different office versions, see this Microsoft article: Benefits of embedding custom fonts - Save and Upload
Once complete, save your document and upload it as a new version to your document template under the “Manage File” tab.
